My package has been sent, but it’s not progressing.
Once your order has been dispatched, it will be handled by multiple delivery companies across several countries. Your package will therefore have a number of different tracking numbers associated with it. We will send you the final tracking number. If your order status is unchanged, this simply indicates that your package is in tranist, but hasn’t yet received its final tracking number.
A logistics team monitors the progress of all our packages, you will be informed if an anomaly or a setback occurs.
In abnormal situations or leaving you in doubt, do not hesitate to contact our support for information.